Coverage Period: All Lockin smart locks and related products sold through nalockin.com are protected by a one (1) year limited manufacturer’s warranty, starting from the date the product is activated after installation.

What’s Covered: Defects in materials and workmanship under normal residential use. Lockin will repair or replace the product at no charge if a valid claim is received.

On-Site Service: Warranty work is typically performed on-site by an authorized Lockin technician.

No Cost to You: Labor, replacement parts, shipping, or other costs for product-related issues are covered.

Exclusions:

• Damage from misuse, abuse, accidents, or unauthorized modifications
• Damage from improper installation by non-authorized personnel
• Normal wear and tear, cosmetic damage, or consumable items (e.g., batteries)
• Environmental damage beyond recommended specifications

How to Make a Claim: Contact support@nalockin.com with proof of purchase and installation details. An authorized technician will be dispatched if needed.

Additional Coverage: Extends your protection by two (2) additional years, for a total of three (3) years from activation. Same terms as standard warranty, including on-site service at no cost.

Exclusions: Same as the Standard Warranty.

How to Purchase: Must be purchased within 30 days of installation. Contact support@nalockin.com to purchase or upgrade.

Benefits:

• Priority service scheduling
• Up to three years of full protection

This warranty gives you specific legal rights. You may also have other rights that vary by province, state, or jurisdiction. Nothing in this warranty affects those rights.